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Privacy and Cookie Policy

Protecting your Privacy is one of our main objectives

DigitalSuite Italy constantly strives to protect the online privacy of its users. This information will enable you to learn about our privacy policy to understand how your personal information is handled when you use our services and to enable you, where appropriate, to give express and informed consent to the processing of your personal information in the sections of the Site where you are asked to provide it.

Information on the processing of personal data collected from the data subject

In compliance with the provisions of Reg. EU 2016/679 (European Data Protection Regulation) We provide you with due information regarding the processing of personal data of users consulting the sites: www.digitalsuite.eu, www.creditsuite.eu, www.contractsuite.eu

The information is not to be considered valid for other websites that may be consulted through links on the sites indicated above, for which DigitalSuite cannot be considered in any way responsible since they are in the ownership availability and management of third parties.

This disclosure, made pursuant to Art. 13 of Reg. EU 2016/679 (European Regulation for the Protection of Personal Data), is also inspired by the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, as well as the provisions of the Order of the Italian Data Protection Authority dated 08.05.2014 and Order No. 231 dated June 10, 2021 regarding cookies and other tracking tools.

  1. DATA CONTROLLER

The Data Controller, pursuant to Articles 4 and 24 of Reg. EU 2016/679, is DigitalSuite Italia Srl (also known as “DigitalSuite”), with registered office in Milan, via Luigi Razza, 8 20124 P.IVA 09345520960.

  1. DATA PROTECTION OFFICER

The Data Protection Officer (DPO) can be reached at the following contact details:

  • Traditional mail: DigitalSuite – via Luigi Razza, 8 – 20124 Milan, indicating “For the attention of the Data Protection Officer.”
  • E-mail: info@digitalsuite.eu;
  1. TYPE OF DATA PROCESSED, PURPOSE OF PROCESSING AND DATA RETENTION PERIOD

3.1 Data of a personal nature provided, will be processed in accordance with the conditions of lawfulness ex Art. 6 EU Reg. 2016/679 , for the following purposes:

3.1.1 Navigation data

The computer systems and software procedures used to operate this Web Site acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the Site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information about the use of the Site and to check that it is working properly. The data could be used by the competent authorities to ascertain responsibility in case of hypothetical computer crimes against the Site;

Legal basis art. 6 co 1 lett. f) GDPR.

3.1.2 Data for pre-contractual/contractual relationship management

Personal data provided by the data subject (first name, last name, email, etc.) are used to handle requests for information about our products and services, as well as for the performance of existing contractual relationships. The processing of this data is necessary to follow up on requests and to fulfill contractual and legal obligations. As the Data Controller, we will retain this data for the period required by applicable current regulations.

Legal Basis Art. 6 co. 1(b) and (c) GDPR.

3.1.3 Direct Marketing

Sending, via email, instant messaging or telephone, advertising material, newsletters, promotional and commercial communications related to products, events, as well as carrying out market studies, statistical analysis and customer satisfaction survey. The processing will concern personal data and contact details. This processing is based on the consent of the data subject, which is optional and revocable at any time. The Data Controller will retain the data until the consent for this purpose is revoked and/or five years have passed since the consent was given.

Legal basis Art. 6 co. 1(a) GDPR.

3.1.4 Indirect marketing

The processing involves the communication of data to business partners and third parties so that they can use them to send marketing communications. The processing will involve master data and contact details. This processing is based on the consent of the data subject (required by contract or specific request), which is optional and revocable at any time, according to Art. 6 co. 1 lett. a) GDPR. The Data Controller will retain the data until consent for this purpose is revoked and/or five years have passed since the last interaction with the Data Controller.

Legal basis Art. 6 co. 1(a) GDPR.

3.1.5 Marketing to existing customers

Sending communications regarding products and services already contracted and/or similar products and services to existing ones (including newsletters, webinars, events and training activities) as part of marketing to existing clients. The processing will involve personal data, contact details, company data and role held. The Data Controller will retain the data until consent is revoked.

Legal basis art. 6 co 1 letter f) GDPR.

3.1.6 Collection and use of business data for promotional purposes

Anonymous or aggregated company data (such as company name, industry, achievements) may be used for the creation and dissemination of case histories and other promotional content. Such processing is based on the consent of the data subject, which is optional and revocable at any time.

Legal basis art. 6 co 1 lett. a) GDPR.

3.1.7 Data collection of tests, questionnaires, surveys

Data collection through tests, questionnaires and surveys aimed at identifying business processes and managing them. The processing will involve master data and information related to business processes and procedures. This processing is based on the consent of the data subject, which is optional and revocable at any time. The Data Controller will retain the data until consent for this purpose is revoked and/or five years have passed since the last interaction with the Data Controller.

Legal basis art. 6 co 1(a) GDPR.

3.1.8 Fulfillment of contractual and legal obligations and administrative-accounting purposes

For the purposes of applying the provisions on the protection of personal data, processing carried out for administrative-accounting purposes are those related to the performance of activities of an organizational, administrative, financial and accounting nature, regardless of the nature of the data processed. In particular, internal organizational activities, those functional to the fulfillment of contractual and pre-contractual obligations, information activities pursue these purposes.

Legal basis art. 6 par. 1 lett. c GDPR

  1. MODE OF TREATMENT

Personal data will be recorded, processed and used only for the purposes described in this Privacy Policy, unless otherwise communicated at the time of its collection, ensuring adequate security measures in accordance withArticle 32 GDPR. The personal data of the data subject may be processed by the employees of the company functions deputed to the pursuit of the above purposes.

DigitalSuite may transfer, for direct marketing purposes, the collected data to third party companies, Data Processors in accordance withArticle 28 GDPR, operating on our behalf and adopting appropriate standards of organization and data management, in full compliance with current data processing regulations.

DigitalSuite may process and store personal data collected in its own data centers or those of selected and accredited providers located in different countries, all belonging to the European Union.

If the data subject’s personal data is processed in a non-EU state, DigitalSuite will ensure that such transfers take place in compliance with the conditions set forth in Chapter V of the GDPR (Articles 44 et seq.), ensuring that the data subject’s rights are protected in accordance with EU law. In this case, timely notice will be provided to the data subject.

  1. RIGHTS OF THE DATA SUBJECT

At any time you may exercise your rights against the Data Controller, pursuant to Articles 15 et seq. of the GDPR, by contacting info@digitalsuite.eu or by sending a missive to DigitalSuite – via Luigi Razza, 8 – 20124 Milan. The Company will respond within 30 days of receiving the formal request sent by the data subject and:

  1. access: confirmation or nonconfirmation that processing of the data subject’s personal data is taking place and the right to access the same; requests that are manifestly unfounded, excessive or repetitive cannot be answered;
  2. rectification: to correct/obtain correction of personal data if incorrect or outdated and to complete them if incomplete;
  3. deletion/oblivion: to obtain, in some cases, the deletion of the personal data provided; this is not an absolute right, as the Company may have legitimate or legal reasons for retaining it;
  4. limitation: data will be stored, but can neither be processed nor processed further, in the cases provided for in the regulations;
  5. Portability: moving, copying or transferring data from the Company’s databases to third parties. This applies only to data provided by the data subject for the performance of a contract or for which express and consent has been provided and processing is carried out by automated means;
  6. Opposition to direct marketing;
  7. Revocation of consent at any time if the processing is based on consent.

Use of cookies

The “Sites” (digitalsuite.eu, creditsuite.eu and contractsuite.eu) use Cookies to make their services simple and efficient for users viewing the aforementioned pages. Users viewing the Sites will see minimal amounts of information inserted into the devices in use, whether computers or mobile devices, in small text files called “cookies” saved in the directories used by the User’s web browser. There are various types of cookies, some to make the use of the Site more effective, others to enable certain features.

By analyzing them in detail, our cookies allow you to:

  • Store the preferences entered;
  • Avoid re-entering the same information multiple times during the visit such as user name and password;
  • Analyze the use of services and content provided by digitalsuite.eu to optimize the browsing experience and services offered.

Types of Cookies

Technical cookies

This type of cookie allows certain sections of the Site to function properly. They are of two categories: persistent and sessional:

  • persistent: once the browser is closed, they are not destroyed but remain until a preset expiration date
  • Session: they are destroyed each time the browser is closed

These cookies, always sent from our domain, are necessary to properly display the site and in relation to the technical services offered, so they will always be used and sent, unless the user changes the settings in their browser (thus affecting the display of pages on the site).

Analytical cookies

Cookies in this category are used to collect information about site usage. Digitalsuite.eu will use this information with regard to anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to the users’ desires. This type of cookie collects data anonymously about user activity and how they arrived at the Site. Analytical cookies are sent from the Site itself or from third-party domains.

Analytics cookies from third-party services

These cookies are used in order to collect information about users’ use of the Site anonymously such as: pages visited, time spent, source traffic origins, geographic origin, age, gender, and interests for the purpose of marketing campaigns. These cookies are sent from third-party domains external to the Site.

Cookies to integrate third-party software products and functions

This type of cookie integrates functionality developed by third parties within the pages of the Site such as icons and preferences expressed in social networks for the purpose of sharing site content or for the use of third-party software services (such as software to generate maps and additional software offering additional services). These cookies are sent from third-party domains and partner sites that offer their functionality between the pages of the Site.

Profiling cookies

These are those cookies necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

Digitalsuite.eu, according to current regulations, is not required to seek consent for technical and analytics cookies, as they are necessary to provide the requested services.

For all other types of cookies, consent may be expressed by the User in one or more of the following ways:

  • By specific configurations of the browser used or the related computer programs used to navigate the pages that make up the Site.
  • By changing settings in the use of third-party services

Either of these solutions may prevent you from using or viewing parts of the Site.

Third-party Web sites and services

The Site may contain links to other Web sites that have their own privacy policies that may differ from those adopted by digitalsuite.eu and therefore are not responsible for those sites.

How to disable cookies

Most browsers (Internet Explorer, Firefox, Chrome, etc.) are configured to accept cookies. However, cookies stored on your device’s hard drive can be deleted and you can also disable cookies by following the directions provided by the major browsers, at the links below:

Mozilla Firefox https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Google Chrome https://support.google.com/chrome/answer/95647?hl=it

Internet Explorer http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies

Opera httPS://help.opera.com/en/latest/web-preferences/#cookies

Safari 6/7 Mavericks https://support.apple.com/kb/PH17191?viewlocale=it_IT&locale=it_IT

Safari 8 Yosemite https://support.apple.com/kb/PH19214?viewlocale=it_IT&locale=it_IT

Safari on iPhone, iPad, or iPod touch https://support.apple.com/it-it/HT201265

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