Support

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We provide you with ongoing assistance and support so that you get the most value from CreditSuite

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Do you have any questions? Please feel free to contact us. Contact us

Request demo

DEMO MEETING – How to have all the tools to govern credit 360°. Request it HERE

Our locations

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via luigi razza 8 milan
Address
Str. VIII Industrial Zone, 5 95121 Catania
Address
Alessandro Volta Street, 7

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Email

info@creditsuite.it

team@creditsuite.it

Schedules

Monday – Friday 8:00 a.m. – 6:00 p.m. Saturday and Sunday closed

Press & Media

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FAQ

From kick off, with the adoption of a preconfigured vertical, the time to production is about 2 months.

Much depends on the timing of data integration, but offering integrative standards makes it easy.

For 2 months after commissioning, the customer has a dedicated service with training activities on operational actions in order to provide the necessary confidence to use and exploit the full potential of CreditSuite.

Having adopted the solution, the customer has a tailor-made service to be supported in operational activities.

The basic service provides dedicated support, from 9 a.m. to 6 p.m., Monday through Friday, excluding holidays.

The service can be activated by opening a call that will allow our specialists to respond to needs.

There is also the possibility of customizing this support by configuring assistance based on actual needs.

You can create second-level users, either for employees of your own firm or for vendor firms, by selecting the functions they are enabled for.

A concrete example is law firms that can benefit from CreditSuite’s potential for generating deeds and act immediately on behalf of the client.

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