Overdue management: common mistakes that compromise cash flow and how to avoid them Why overdue management is a strategic node Within administrative and financial processes, bad debt management is a…

How to turn aging into a decision-making KPI for CFOs and credit managers Customer aging: from administrative report to strategic leverage For years,customer aging was considered a simple administrative statement…

Credit as a strategic lever for corporate growth and cash flow In many companies, credit is still managed as a risk-containment activity. It comes into play when payments start to…

Customer experience strategies for more efficient credit management When we talk about customer experience, the thought immediately goes to support, communication, or after-sales services. In reality, a significant part of…

1. Understanding the company thoroughly: the process mapping phase Robust digital transformation always starts with a thorough understanding of how the business operates. Mapping processes is a strategic activity that…

A reform set to change the market The 24-hour supplier switching marks one of the most important reforms in the gas and power sector in recent years. Customers will be…

Dynamic workflows: the secret to a smooth and controlled debt collection process From reactive recovery to strategic control For too long, debt collection has been considered an operational process, to…

Digital tools for effective and compliant management As of January 1, 2020, the legislature has introduced a major change in the water sector, reducing from five to two years the…

Artificial intelligence and intelligent algorithms are transforming credit management, providing increasingly advanced tools for optimizing processes and improving analysis, granting, and recovery strategies. Although they are often used interchangeably, there…

Credit governance in the utilities sector takes the form of a complex and articulated management process, subject to stringent regulatory provisions issued by ARERA. The complexity of these provisions necessarily…